Effective Date: February 2024
These Terms of Service ("Terms") govern your use of the services provided by Rosemary Hair Spa | Head Spa (referred to as "us", "we", or "our") located in Virginia, including any appointments made through our website or mobile application (collectively referred to as the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Services.
1. Appointments and Cancellations
  - You may book appointments for our services through our website, mobile application, or by contacting us directly.
 
  - Please arrive on time for your appointment. Late arrival may result in reduced treatment time.
 
  - If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance.  Failure to provide 48 hours notice will result in a $75.00 cancellation fee and a restriction on booking any future appointments until the fee is paid.
 
2. Payments and Refunds 
  - Payment is due at the time of service.
 
  - We accept cash, credit/debit cards, and other forms of payment specified on our website or mobile application.
 
  - All products and services sales are final and non-refundable.  By booking an appointment with Rosemary Hair Spa or purchasing products you agree to our no refund policy and authorize the payment charge at the end of your service.  
Chargeback Policy - By booking an appointment or purchasing products from Rosemary Hair Spa, you acknowledge and agree that all sales are final.  Once services have been rendered or products have been received you waive the right dispute or initiate a chargeback with your financial institution.  Any attempt to reverse payment after receiving products or services will be considered fraudulent and prusued to the fullest extent permitted by law. 
3. Conduct and Safety
  - We reserve the right to refuse service to anyone for any reason.
 
  - Please follow our spa rules and guidelines for your safety and the safety of others.
 
  - Any inappropriate behavior or misconduct may result in immediate termination of services without refund.
 
4. Liability
  - We are not liable for any injuries, damages, or losses resulting from the use of our Services.
 
  - You agree to indemnify and hold us harmless against any claims arising out of your use of our Services.
 
5. Changes to Services
  - We reserve the right to modify or discontinue any aspect of our Services at any time without notice.
 
  - Prices and availability of services are subject to change without notice.
 
6. Intellectual Property
  - All content included in our Services, including but not limited to text, graphics, logos, images, and software, is the property of Rosemary Hair Spa | Head Spa and is protected by copyright laws.
 
7. Governing Law
  - These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of law provisions.
 
8. Changes to Terms
  - We reserve the right to update or change these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on our website or mobile application.
 
9. Contact Us
If you have any questions about these Terms, please contact us:
Rosemary Hair Spa
14005 Crossing Place
Woodbridge, VA 22191
(571) 202-1350
am@rosemaryhairspa.com
By using our Services, you agree to these Terms of Service. If you do not agree to these Terms, please do not use our Services.